TracFone customer service will help you quite commendably if you ever need their help. You can tell your complaints to the TracFone customer service and they will try to help you with their possible means at the earliest. In order to make your communication with them simpler, before calling the TracFone customer service, you must note down the serial number of the phone. Many times you will come across the TracFone customer service persons that are not quite fluent in English, as sometimes these agents do not have English as their native language. In such cases, you will need to be patient and you will need to try not to lose your temper.